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Delivery Information and Rates
UK Mainland Delivery
UK Mainland
Standard delivery £6
Free delivery over £40
Standard Delivery Time: 3-5 business days.
Standard Delivery Dispatch Time: Orders are typically dispatched within 1-2 business days.
Next Day Delivery £9
Next Day Dispatch Time: Orders are prioritized and dispatched within the same day if placed before 12 PM GMT.
For offshore UK destinations and Northern Ireland, shipping is charged at £11
Delivery Address
Accuracy: Please ensure your delivery address is complete and accurate to avoid delays.
Changes: Contact us immediately if you need to change your delivery address. Changes are only possible before dispatch.
Failed Delivery Attempts
If the carrier is unable to deliver your package, they will leave a card with instructions on how to arrange redelivery or collect it from a local depot. Additional delivery charges may apply for redelivery.
Lost or Damaged Packages
Lost Packages: Contact us immediately if your package is lost in transit. We will work with the carrier to locate it or arrange a replacement.
Damaged Packages: If your package arrives damaged, take photos of the damage and contact us within 48 hours. We will arrange a replacement or refund as appropriate.
Out of Stock Items
If for any reason the item(s) you order are out of stock, we will notify you whilst processing your order. You will be refunded for any items we cannot fulfil.
EU and Europe Delivery
Free Delivery on orders over €100.00*. Subject to terms and conditions – see below for more information.
Our expected delivery time is 3-5 working days, but this is subject to the availability of carriers. If you live in more remote locations, delivery may take longer than 5 working days.
Please see the table below which details shipping charges
*For orders over €100, delivery is free of charge to addresses in Germany, Austria, Belgium, Netherlands, Denmark, Luxembourg, France, Leichtenstein, Czech Republic, Spain, Italy, Slovakia, Slovenia, Hungary, Ireland.
Customs Information
Local import duties may be payable on import.
VAT will be deducted where appropriate for destinations outside the EU.
Local import duties may be payable on receipt. VAT will be deducted where appropriate. You will not be charged until the goods leave the warehouse and we will only charge you postage once per order, even if we send you more than one parcel. We will try to meet any date stated for delivery, but the dates are not guaranteed.
Occasionally it may become necessary for us to cancel your order before delivery. We will let you know as soon as we can that this has happened and you will not be charged, or if you have been charged, we will refund the full amount to you.
EU Zone 1 Germany
Standard delivery €8 | 3 – 5 working days
Free delivery over €100 | 3 – 5 working days
EU Zone 2 Austria, Belgium, Netherlands, Denmark, Luxembourg
Standard delivery €10 | 3 – 5 working days
Free delivery over €100 | 3 – 5 working days
EU Zone 3 France, Leichtenstein, Czech Republic
Standard delivery €10 | 3 – 5 working days
Free delivery over €100 | 3 – 5 working days
EU Zone 4 Spain Italy, Slovakia, Slovenia, Hungary, Ireland
Standard delivery €12 | 3 – 5 working days
Free delivery over €100 | 3 – 5 working days
EU Zone 5, Croatia, Latvia, Lithuania, Romania, Estonia, Bulgaria, Monaco, Finland, Portugal, Sweden
Standard delivery €15 | 3 – 5 working days
EU Zone 6 Portuguese Islands, Canary Islands, Balearics, Greece and Greek Islands
Standard delivery €25 | 3 – 5 working days
EU Zone 7 Faroes, Malta, Cyprus
Standard delivery €30 | 3 – 5 working days
Non-EU: Switzerland, Norway
Standard delivery €15 | 3 – 5 working days
Non-EU: Iceland
Standard delivery €40| 3 – 5 working days
Non-EU: Liechtenstein
Standard delivery €10 | 3 – 5 working days
Free delivery over €100 | 3 – 5 working days
Rest of the World Delivery
The cost of deliveries to countries outside the UK will be calculated at checkout. We cannot offer an express service for delivery outside the mainland UK.
Out of Stock Items
If for any reason the items you order are out of stock, we will personally notify you whilst processing your order. You will not be charged for any items we cannot fulfil, and we will arrange a refund if payment has already been processed.
Occasionally it may become necessary for us to cancel your order before delivery. We will let you know as soon as we can that this has happened and you will not be charged, or if you have been charged, we will refund the full amount to you.