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CAREERS

JOIN AN INNOVATIVE AND EXCITING TEAM

We are always on the look out for new talent. Any vacancies within the company will be listed below, so be sure to check back here regularly or bookmark this page for future reference.

E-Commerce & Digital Experience Manager

We’re looking for an e-Commerce Manager & Digital Experience Manager join our team to help us expand and develop the company’s online capabilities. This is a new role for us and we require someone with experience, vision and drive to help us develop and expand our existing e-Commerce offering. The successful candidate will have a proven track record of managing an e-commerce store. You will have experience of driving continuous improvement in online sales and ideally have had some exposure to international markets. You will work closely with the sales, purchasing and marketing teams as well as the company directors to help develop and drive our sales strategy.

Location

Whilst we are ideally looking for someone who is able to join us at our office in Helston, Cornwall, we are looking for the right person to join our team and would consider applications from candidates who are out of the area who would be happy to work from home.

Key responsibilities will include:

Analysing website usage and customer-behaviour on sites, interrogating Google Analytics and other statistics to identify areas of opportunity working within a marketing team.

Helping to create and implement the digital sales strategy including integrating email automations with website activity, taking responsibility for SEO research and ensuring its effectiveness across different global markets.

Working with the sales, marketing and dispatch teams to identify customer pain points and improve the customer experience both for B2C and B2B clients.

Maintain a high satisfaction of user experience

Keep abreast of new developments in the e-commerce world

Monitor industry trends and competitor activity from an eCommerce perspective

Creating and implementing strategic plans for online sales, ensuring all online products are listed and displayed correctly; controlling price reductions in logical progressions to maximise successful stock management. Determining shipping parameters across all territories, returns policies and analysing sales.

Preparing weekly reports analysing success of campaigns and assessing sales against KPIs to guide decision making and reactive changes.

Fourth Element is a responsible employer and there may be opportunities to progress or diversify within the company for those who show appropriate aptitude and/or ambition.

Essential Skills:

Extensive WordPress and WooCommerce knowledge.

Detailed understanding of Google Analytics and similar applications.

Working knowledge of Microsoft Office – especially Excel

Excellent working knowledge of automated email marketing applications e.g. Mail Chimp

Desirable Skills:

Experience of scuba diving is useful, but by no means essential.

Reference ID: FEUXOSM

Application deadline: 28/08/2020

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

Benefits:

Casual Dress
Company Pension
Employee Discount
Flexible Schedule
Gym Membership
On-site Parking
Sick Pay

Schedule: Monday to Friday
COVID-19 considerations: To keep our employees as safe as possible, team members are currently encouraged and supported to work from home as much as possible, helping also to ensure the safety of those colleagues who must work on site.Experience: online sales: 2 years (Preferred)
Flexible Working Options Available: Work from home
Work remotely: Yes

Applications should be made in writing via email to iwanttowork@fourthelement.com

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